VOIP stands for voice over IP and is the method by which you can talk via the broadband connection on your PC (soft phone) or via a special phone handset (hard phone).
Why should you use VOIP for business? I have listed the top five reasons below.
The first and the most important reason is that of cost. If you have more than one shop or office within your business then VOIP is a god send. By simply installing some software on PC at the different locations and adding a headset with microphone you will be able to communicate for free between the locations. Yes that's free!
If you have regular conversions with suppliers of customers then it is worth enquiring if their business is on a VOIP network. Its savings all round if you switch to a VOIP for business. If you have international calls to make then it is even more cost effective. Free international calls to your offices, customers or suppliers!.
Another great feature of VOIP is its’ ease of use and the ability to access it easily. For business you just need to ensure that both points are connected via the same VOIP software and off you go. No need to wait for engineers that are never of time or pay for line rental or connection charges. Download the software, install it and off you go.
It is also very portable. For those who spend vast amounts of their working life travelling between locations then VOIP for business can greatly reduce you costs. As long as you have your laptop and an internet connection then you can access your VOIP network. Hotel rooms, airports and coffee shops can become a virtual office for you while you are on the road.
Although VOIP stands for voice over IP you can also have video calls if you have a webcam attached to your computer. Video calls are useful for contact with customers and suppliers. New goods can be shown across a video link and conference calls can be easier to do and work out who is speaking if you can see as well as hear the participants.
For business use VOIP comes with added features. These can include voice mail, call forwarding and Find Me Follow Me (FMFM). FRFM is a system that works from one VOIP number and will go through a number of steps to locate a employee. First ring the desk phone, then a mobile and then voice mail. It means you should never miss a call again.
The basis of good communications is the convergence of separate systems to work in harmony. A good VOIP system can provide this for your business. A top end Voip for business system can cope with phone calls, voice mail, email, instant messages, video conferences and faxes.
The case for using VOIP for business are strong, you can save money, time and increase productivity. What's stopping you from switching to voip for your business?
Contact Buy Trade Phones on 0845 6582489 for more details.